Shipping Policy

Simple, visible delivery expectations before you buy. This page is a summary; our full Shipping policy governs.

Where we ship

We ship only to addresses in the United States.

Shipping costs

Standard shipping is $2.99 on orders under $49.00 and free on orders of $49.00 or more. Express shipping is $15.00 where that option is shown at checkout.

Processing time

Orders are typically prepared within 1–2 business days. Business days exclude weekends and U.S. federal holidays.

Delivery time

After dispatch, delivery typically takes 3–10 business days, so the total time from order to delivery is generally 4–12 business days. Items in one order may arrive in separate packages.

Tracking

When tracking is available, we send the tracking number after your parcel has been dispatched. Carrier scans can take time to appear. Use our Track your order page once you have the number.

Delivery estimates

Delivery windows are estimates, not guarantees. Carrier capacity, weather, address corrections and remote destinations can add time. The delivery choices and charges shown at checkout are the current options for your order.

Help with an order

Email support@aurasunny.com or use our Contact page with your order number, and we will help with the latest available update.